Matthew Mitchell
it works fairly well, except for two things: 1) I was switched over from Shell when Octopus bought them out. None of my historical readings before March 2024 are visible in this app, so I have no way to compare with previous years. 2) The purple and black colour scheme was designed by someone with young eyes and perfect colour vision. Some of us who need glasses for reading struggle with the ubiquitous "Dark Mode". Please, please, please give us an option for a light background with dark text.
2 people found this review helpful
Octopus Energy
May 12, 2024
Hi Matthew, thank you so much for sharing this. We designed it this way to ensure strong contrast but completely understand it’s not the best for everyone and are looking into other options. Could you get in touch using this link to find out more about your readings? https://octo.ps/nudge
Stephen Smithyes
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Brilliant app, being able to monitor Octoplus, car charging and general energy usage etc in one place is really handy. In terms of EV charging, If you need to charge your car by a certain time in the morning, the system will automatically control the charging to ensure it's ready on time, even if it means extending the cheaper window by a small amount - whilst managing load on the grid. I had a slight problem with the app, the Devices tab disappeared for a bit, but Hector from support fixed it.
51 people found this review helpful
Octopus Energy
March 17, 2024
Hi Stephen, sorry I’m only seeing this now, I’ve changed some settings and will drop you an email to get this sorted ⚡️🐙
Steve
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The app has all the info that I require but logging in by having to insert email and password everytime is a pain. If the app allowed biometric login, it would be much better. There are plenty of "information sensitive" apps out there that allow this, so I don't see any problems. NHS app and ADP for viewing payslips are two examples. Edit: In response to reply. Only works for reopening app if it's running in background,not if you log out. If you do, you then need to re-enter email & password.
31 people found this review helpful
Octopus Energy
March 17, 2024
Hey Steve, you can enable it with us too. Simply tap on the top right user icon, scroll down to ‘Security’, and enable ‘Use biometrics’.